The app says it's offline

Applies to: AquaSense 2

Trent, Partner Success Manager at Beatbot Australia Checked by Trent, Partner Success ManagerUpdated 27 Oct 2026

It's underwater, out of range or out of charge. It reconnects once it's out of the water and charged. Changed your WiFi password? Reset its WiFi and connect again.

Did this fix it? No, I need help
Australian team

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