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Terms of service

These terms apply to your use of beatbotaustralia.com.au and to purchases made through it. By using our website or placing an order, you agree to them. If you do not agree, please do not use our site.

1. About us

This website is operated by Aquatech Group Pty Ltd trading as Beatbot Australia (ABN 41 682 436 317), the official Australian distributor of Beatbot robotic pool cleaners. In these terms, "we", "us" and "our" refer to Beatbot Australia.

2. Eligibility

You must be at least 18 years old to make a purchase from our site. By placing an order, you confirm that you meet this requirement.

3. Products, pricing and orders

  • All products are subject to availability.
  • We may change or discontinue any product at any time without notice.
  • Prices may change and may vary with promotional offers. The price that applies is the one shown when you place your order.
  • If a product is listed at an incorrect price because of an error, we may cancel the order and refund any payment in full.

4. Payment

All prices are in Australian dollars (AUD). We accept Visa, Mastercard, PayPal, Apple Pay and Google Pay. By placing an order, you agree to provide accurate and complete billing information.

5. Shipping and delivery

Shipping is free on every order, Australia-wide. See our Shipping policy for delivery times and details.

6. Returns, refunds and warranty

See our Refund policy for our 30-Day Money-Back Guarantee, faulty products, order cancellations and the manufacturer's warranty. To make a warranty claim, call +61 485 000 320 or use our Warranty Claim form.

7. Australian Consumer Law

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. Nothing in these terms excludes, restricts or modifies any right or remedy you have under the Australian Consumer Law or any other law that cannot be excluded.

8. Limitation of liability

Subject to your rights under the Australian Consumer Law, and to the maximum extent permitted by law, we are not liable for any indirect or consequential loss arising from your use of our website. We do not guarantee that the website will always be available or free from errors.

9. Intellectual property

All content on beatbotaustralia.com.au, including product descriptions, images, logos and designs, belongs to Beatbot or its licensors and is protected by intellectual property laws. You may not use any of our content without our written permission.

10. Privacy

Your use of our site is also governed by our Privacy policy.

11. Governing law

These terms are governed by the laws of Queensland, Australia. Any disputes will be resolved in the courts of Queensland.

12. Changes to these terms

We may update these terms from time to time. The version published on this page at the time of your order applies to that order.

Contact us

  • General enquiries: our Contact page
  • Phone (call or SMS): +61 485 000 320

Aquatech Group Pty Ltd trading as Beatbot Australia, ABN 41 682 436 317, 243 Edward St, Brisbane City QLD 4000. Last updated: 3 October 2026.

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